Refund & Cancellation Policy
Last Updated: January 22, 2026
Operated by DynaTech Hub Inc.101 Charles St E, Toronto, Canada
Operating as PeopleFinder
Thank you for purchasing our products on the website https://peoplefinder.app/ (βProductβ) by Dynatech Hub Inc (βDynatechβ or βCompanyβ). This Refund & Cancellation Policy describes the applicable refund conditions for purchases made directly on the Product, which are assessed on an eligibility basis and granted only where the stated conditions and applicable legal requirements are satisfied.
By purchasing a subscription or service, you acknowledge that the purchase is final and that you are accessing a DIGITAL SERVICE with immediate availability. Due to the nature of digital content, refunds are not available once access has begun, unless otherwise expressly stated below.
I. Subscription
Access to unlimited features of Product requires paid subscriptions. The full list of Product's features and pricing are provided on the Website. You can choose different subscription options. Prices are in U.S. dollars and may vary in countries other than the U.S. You will have all the necessary information about your subscription plan and on the Website before the purchase.
II. Payment Methods
You can pay for your subscription via debit or credit card. The payment is processed via Stripe payment system. Payment will be charged to the payment method you provided at the time of purchase. You authorize us to charge the applicable subscription fees to the payment method that you have chosen.
III. Cancellation
Your subscription will automatically renew within 24 hours before it expires, unless you cancel it before the end of the current subscription period. Canceling your subscription means that the automatic renewal will be disabled, but you will still have access to all your subscription features for the remaining time of your then-current period. Note that deleting the app does not cancel your subscriptions.
For purchases made through our mobile apps, subscriptions and cancellations are handled by the app stores. You may cancel your subscription through the relevant platform if you purchased via the Apple App Store or Google Play Store in accordance with their respective policies.
If you purchased a subscription on our website, you can manage your subscription through the Stripe Customer Portal, the link to which is provided in your subscription confirmation email and also in Support menu in website. You may cancel your subscription via the portal, by using the cancellation link in the confirmation email, or by contacting us at support@peoplefinder.app. To avoid being charged for the next billing period, cancellation must be completed at least 24 hours before the next subscription period.
IV. Refunds
Please note that, generally, all purchases are considered final and non-refundable due to immediate access to the digital service, except otherwise as stated in this policy. We do not offer refunds or credits for partially used periods.
General Conditions
Payments are non-refundable and/or non-exchangeable if the conditions of this Refund Policy are not met. Additionally, should an alternative refund option be offered at checkout, it will supersede this Refund Policy, and customers opting for that alternative will not be eligible for refunds hereunder. If available, additional packages are added to and bound to the user's main subscription package. Therefore, if the main package subscription ends, additional packages will also expire. Users shall meet the conditions of main package refund criteria as explained above.
V. Chargebacks / Disputes
If, at any time, you initiate a chargeback or otherwise reverse any payment of applicable subscription fees in your account, we may disable or terminate your account immediately at our sole discretion for the breach of your payment obligations hereunder. We reserve the right to dispute any chargeback received, including by providing the relevant financial institution with any information proving that the payment in question was authorized by the user responsible for such chargeback.
VI. Changes to This Refund Policy
We reserve the right to modify, terminate, or otherwise amend our offered subscription plans at any time. We will give you reasonable notice of any such changes by posting them on or through the App, or in other prominent ways. If you do not wish to pay the updated fees, you can cancel the applicable subscription prior to the change going into effect.
Contact Us
If you have any questions or suggestions about the Refund Policy, don't hesitate to contact us via support@peoplefinder.app. For further information, please review our Terms of Use.