Privacy Policy
Last Updated: January 16, 2025
1. Introduction
Welcome to PeopleFinder ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").
By using PeopleFinder, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.
2. Information We Collect
2.1 Information You Provide to Us
We collect information that you voluntarily provide when using our Service, including:
- Account Information: When you create an account, we may collect your name, email address, and password.
- Search Information: Names, photos, and other identifying information you submit to conduct searches.
- Additional Search Parameters: Optional information such as age, location, workplace, and social media handles that you provide to refine search results.
- Payment Information: When you make purchases, payment processing is handled by third-party payment processors. We do not store your complete payment card information.
- Communications: Information you provide when you contact us for support or feedback.
2.2 Information Collected Automatically
When you use our Service, we automatically collect certain information, including:
- Device Information: Device type, operating system, unique device identifiers, and mobile network information.
- Usage Data: Information about how you use our Service, including features accessed, search queries, and interaction patterns.
- Log Data: IP address, browser type, pages visited, time and date of visits, and other diagnostic data.
- Location Data: General location information based on IP address (we do not collect precise GPS location).
2.3 Information from Third Parties
We may receive information from third-party services integrated with our app, including:
- Authentication providers (Firebase)
- Analytics services (Microsoft Clarity)
- Attribution services (AppsFlyer)
- Payment processors (Adapty)
3. How We Use Your Information
We use the information we collect for the following purposes:
- Provide Services: To operate and deliver our reverse image search and people finder services.
- Process Searches: To conduct searches based on the information you provide and deliver results.
- Account Management: To create and manage your account, process transactions, and provide customer support.
- Improve Services: To analyze usage patterns, diagnose technical issues, and enhance our Service.
- Communications: To send you service-related notifications, updates, and promotional materials (with your consent).
- Security: To detect, prevent, and address fraud, abuse, and security issues.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
4. Photo and Image Data
Given the nature of our reverse image search service, we want to be transparent about how we handle photos:
- Upload Processing: Photos you upload are transmitted securely to our servers for processing.
- Third-Party Processing: We use third-party facial recognition and image search APIs to conduct searches. Your photos are transmitted to these services solely for search purposes.
- Data Retention: Uploaded photos are retained only for the duration necessary to complete your search request and are automatically deleted within 24 hours of search completion.
- No Training Use: Your photos are not used to train machine learning models or for any purpose other than conducting your requested search.
5. Sharing of Information
We may share your information in the following circumstances:
5.1 Service Providers
We share information with third-party service providers who perform services on our behalf, including:
- Cloud hosting providers (Google Cloud)
- Image search and facial recognition APIs
- Payment processors
- Analytics providers
- Push notification services (OneSignal)
5.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government requests).
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5.4 With Your Consent
We may share your information for other purposes with your explicit consent.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit (TLS/SSL) and at rest
- Secure server infrastructure with access controls
- Regular security assessments and monitoring
- Employee training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
- Account Data: Retained while your account is active and for a reasonable period thereafter.
- Search Data: Photos and search queries are deleted within 24 hours of search completion.
- Transaction Records: Retained for the period required by applicable tax and accounting laws.
- Analytics Data: Aggregated and anonymized data may be retained indefinitely.
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
8.1 Access and Portability
You may request access to the personal information we hold about you and receive a copy in a portable format.
8.2 Correction
You may request that we correct inaccurate or incomplete personal information.
8.3 Deletion
You may request that we delete your personal information, subject to certain exceptions required by law.
8.4 Opt-Out
You may opt out of receiving promotional communications by following the unsubscribe instructions in those messages or by contacting us.
8.5 Account Deletion
You may delete your account at any time through the app settings or by contacting us. Upon deletion, we will remove your personal information, except as required for legal compliance.
To exercise any of these rights, please contact us at privacy@peoplefinder.app.
9. Children's Privacy
Our Service is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.
11. Third-Party Services and Links
Our Service may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.
11.1 Third-Party SDKs
Our app integrates the following third-party SDKs, each with their own privacy policies:
- Firebase: Authentication, analytics, and crash reporting
- Adapty: Subscription and payment management
- OneSignal: Push notifications
- AppsFlyer: Attribution and analytics
- Microsoft Clarity: Usage analytics
- Facebook SDK: Analytics and attribution
12. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected, used, shared, or sold
- Right to delete personal information held by businesses
- Right to opt-out of sale of personal information
- Right to non-discrimination for exercising CCPA rights
We do not sell personal information to third parties.
13. European Users (GDPR)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR). Please note that our Service is not intended for users in EU countries, as stated in our Terms of Service.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Continued use of our Service after any modifications to the Privacy Policy constitutes your acceptance of the updated policy.
15. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: privacy@peoplefinder.app
Website: https://peoplefinder.app