Frequently Asked Questions

Find answers to common questions about PeopleFinder's reverse image search, people finder, and other tools.

General Questions

What is PeopleFinder?

PeopleFinder is an AI-powered platform that combines reverse image search, face recognition, and people search technology to help you find information about people online. Upload a photo or enter a name to discover social profiles, verify identities, and conduct background research.

Is PeopleFinder free to use?

Yes! PeopleFinder offers one free search so you can try our service. Premium subscriptions are available for users who need more searches:

  • Weekly Plan: $9.99/week — 8 searches per week
  • Yearly Plan: $99.99/year — 50 searches per month
  • One-Time Unlock: $4.99 — Unlock a specific result permanently
What platforms is PeopleFinder available on?

PeopleFinder is available on:

  • Web: Use directly at peoplefinder.app/web
  • iOS: Download from the App Store
  • Android: Download from Google Play

Reverse Image Search

What is reverse image search?

Reverse image search allows you to search the internet using an image instead of text. Upload a photo, and our AI-powered engine finds matching images, identifies people using face recognition, and discovers where the image appears online.

How is PeopleFinder different from Google reverse image search?

While Google reverse image search finds similar images, PeopleFinder goes much deeper:

  • Face Recognition: We identify specific individuals, not just similar images
  • Social Media Search: Find connected profiles across all platforms
  • People Search: Discover names, locations, and background information
  • Catfish Detection: Built-in tools to identify fake profiles
What image formats are supported?

PeopleFinder supports most common image formats including JPG, JPEG, PNG, GIF, and WebP. Images can be up to 10MB in size. For best results with face search, use clear, well-lit photos.

Face Search & Recognition

How accurate is the face recognition?

Our face recognition technology achieves 99.2% accuracy in controlled tests. For best results:

  • Use clear, front-facing photos
  • Ensure good lighting
  • Avoid heavily filtered or edited images
  • Crop to focus on the face if possible
Can face search work with old or low-quality photos?

Our AI can work with various photo qualities, but results improve with higher quality images. Low resolution, blurry, or profile-angle photos may reduce accuracy. The face search still attempts to find matches but confidence scores may be lower.

Privacy & Security

Is my search private?

Yes, your searches are completely private. We don't share your search history with third parties or the people you search for. Uploaded images are processed securely and not stored permanently.

Will the person know I searched for them?

No. PeopleFinder searches are anonymous. The person you're searching for will not be notified or aware that you've conducted a search.

How do you protect my data?

We take security seriously:

  • All data is encrypted with HTTPS
  • Uploaded images are processed and not permanently stored
  • We don't sell your personal information
  • Secure payment processing through Stripe

Catfish Detection

How do I detect a catfish?

Use our catfish detection tool by uploading their profile photo. Our system will search for that image across the internet. If it appears on multiple profiles, stock photo sites, or belongs to someone else, you've likely found a catfish.

What are the signs of a catfish?

Common red flags include:

  • Refusing video calls or in-person meetings
  • Photos that look too professional or perfect
  • Asking for money or financial help
  • Inconsistent stories or details
  • Moving the relationship very fast

Account & Billing

How do I cancel my subscription?

You can cancel your subscription anytime from your account settings. For iOS, manage your subscription through the App Store. For Android, use Google Play. For web subscriptions, visit your account page. You'll retain access until the end of your billing period.

Do you offer refunds?

We offer refunds on a case-by-case basis. If you're unsatisfied with your subscription, please contact our support team. One-time unlocks are generally non-refundable as they provide immediate access to results.

Still have questions?

Try PeopleFinder for free — no credit card required.

Start Free Search